Welcome to Tronovus/Happy Hive!

Posted on September 26, 2021 by

We have exciting news!
Tronovus is out, Happy Hive is in!

After careful thought & design,  we are transitioning to more of who we are, a dedicated Home Services business that is focused on Heating, Hot Water, Air Quality and Customer Comfort .

NO More Plumbing, Drains & Renos…WHY?

We are the very best at Heating, Hot Water & Air Quality, period.  Our technicians are specialists at servicing, repairing and installing new and old HVAC equipment.  They are true craftsmen and take great pride in every project.  General plumbing, drains & renos were a great experience, but over the years we have found that that’s not where we shine. We want to offer our customers no less than our best, in the services we shine at the most! 

So as a company we have decided to step back and leave General Plumbing for the other local pros, because that’s what they do best and where they shine the most.

You are in the right hands when you choose Happy Hive – Heating, Hot Water & Air for your home’s health, safety & comfort needs.

Who is Happy Hive?

We are a local family based service, repair, replacement company that takes great care and pride of your homes Heating, Hot Water and air quality.  Our Customers happiness and comfort is the most important to us.

When you are in the Happy Hive Family, we’ll be there when you need us, it’s that simple. Over the coming months we will introduce the core team members that make Happy Hive what it is and what it will bee! (pun intended).

What to Expect – Our Promises & Improvements

Over the next few months you will begin to see less of Tronovus as we transition into Happy Hive.

  1. Our Commitment to answer every phone call or at the very least respond to all requests as soon as possible.
  2. To serve our Customers ONLY in the way we do best, in heating, hot water & air.
  3. Better online scheduling – This will help streamline our new services and allow ease of booking what you need for when you need it.
  4. Appointment confirmations – now you will receive booking confirmations on your phone by a text or email.
  5. Improved access for after hours emergencies.

Existing & Expanded Service Areas

Not only are we continuing to serve the Elk Valley, Crowsnest Pass and South Country, we are also now extending our reach to service the Cranbrook and Kimberley area. We have made the steps and will be physically operating in two locations to ensure we can effectively service these areas. Our headquarters remains in Sparwood BC and our satellite office is now in Cranbrook BC. 

Emergency After-hours 

Getting emergency services by licensed, insured and bonded professionals has never been more accessible, as long as you are a member of the Happy Hive Family. This is to ensure that we can reach all our valued customers when they need us the most.  Ask more about how to join.

Existing Warranties & Customers

All warranties and tickets currently in place with Tronovus will be fully honoured by Happy Hive.

Special offers and perks for existing Tronovus customers will be coming, so keep an eye out in your email box.  

Welcome to Happy Hive – Comfort You’ll Be Buzzing About!
We look forward to serving you!

Posted in Blog, Uncategorized